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Support

Orders placed on the website are processed automatically in real time with sales order documents emailed within 1 minute. Orders can be placed 24 hours a day 7 days a week on our secure website.
 
Software, Firmware, Guides and Data sheets can be found here.
 
Customer Service 
Many routine requests for Customer Service  can be easily handled on our tech support. Please note that at times we are very backlogged with calls. If you have a long wait time, please leave a message and we'll call you back.
    
Order Tracking
Customers can use the tracking number in the confirmation email or just give us a call. 
 
Please Note: We receive a high volume of daily calls and we have dedicated staff ready to answer your call, however, sometimes during peak hours it may become difficult to reach us. If this occurs, please wait 10 minutes, then try your call again.

 

 
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